| OUR RESPONSIBILITIES
 We will
design and produce documents and websites so
that they meet your needs and expectations.
We'll listen to you and ask questions so that
we understand the message you're trying to
convey. We understand that an effective
design must contribute to the purpose of your
document or web
page. We will provide an estimate if
requested. We will honor our price quotes
(provided the work requirements are as
specified). We will complete your work in the
time promised.
We will
accept your text on disk if it conforms to
our guidelines, as detailed in the file
transfer guideline. Otherwise, we will
reenter or scan the text using OCR and charge
you at our normal word processing rate.
We will be
responsive to your phone calls, faxes, and
other communications.
We will
carefully review and proofread all materials
before presenting them to you for your
review.
We will
correct and revise all documents once (unless
otherwise specified) without an additional
charge. Additional corrections and
alterations will be charged at our normal
hourly rate.
We will
prepare accurate invoices conforming to any
initial agreement or our standard hourly
rates and we'll submit these invoices
promptly.
We will add
charges to overdue accounts and refer them to
collections if they remain overdue. We will
follow our clients to identify results and
satisfaction with our service.
Signed
_____________________ Date ________ CornerMark Graphic Services
|
YOUR RESPONSIBILITIES
You will
communicate with us fully, freely, and
honestly so that we can execute our work to
meet your needs and expectations.
You
understand that additional job requirements
given to us after our initial agreement may
result in increased costs or time needed to
complete the job.
You will do
your part to keep projects on schedule by
being responsive to our questions, reviewing
materials promptly, and understanding that
significant changes and alterations after a
project has begun will likely delay the
completion date.
You will
take responsibility for proofreading your
materials. Once you have done so and give
final approval, any changes or corrections
will incur an additional fee. Corrections to
a web page will involve little expense;
correcting a laser printed original will
involve a minor expense; correcting high
resolution or color
output will involve more expense;
reoutputting film
negatives or positives will involve a
greater expense and correcting quantity
printed materials will involve a significant
expense.
You agree
that you are responsible for all print shop
costs once you have given approval to print
and specified a print order.
You agree
to pay our invoices fully and promptly, in
conformance with the payment policies
specified on our invoice.
If your
company is new to CornerMark we will expect
your payment of half of the estimated
cost down and half upon completion.
Signed
____________________________ Date __
Company
________________________________________
|
-or- E-mail
